Retail Supervisor Sports Lifestyle Maasmechelen
Our client is one of the worldâs leading sports brands, designing, developing, selling and marketing footwear, apparel and accessories. They engages in exciting collaborations with renowned designers to bring innovative and fast designs to the sports world.
Manage and promote sales culture within a Retail Store to achieve or exceed
sales, KPIs, and profitability goals to position the brand to be the Fastest Sports
Brand in the world.
Responsible for ensuring the Store consistently achieves or exceeds
sales, KPIs and profitability goals through the effective use of short and
long term planning, expense control, sales and service.
-Guarantee consistently high standards of customer experience within
the Store in accordance with the Brand Values and service
Spends 90% of their working time on the sales floor engaging with
consumers, selling, and coaching employees.
Assist the Store Manager and Assistant Store Manager with the
recruitment, training, development and succession of high performing,
results driven Associates.
Accountable for payroll control and service driven scheduling in order to
maintain a highly profitable location while providing the highest levels of
service to customers.
Manage and monitor Loss Prevention education and awareness
Directly responsible for Loss Prevention and Operational compliance
Manage and achieve or exceed all Inventory and Shrink goals
Manage and communicate merchandise opportunities to Store and / or
the Assistant Store Manager.
Participate in new store openings and/or store closings; travel may be
Ensure execution and maintenance of all Visual Guidelines as well as
guaranteeing the visual presentation of the Store always meets or
exceeds PUMA standards.
Maintain physical condition of Store according to relevant guidelines and
communicate maintenance needs in a timely manner.
Required to comply with all Policies & Procedures, operational core
competencies and key accountabilities.
Execute all requirements necessary to maintain a safe and compliant
working environment for all Store Associates and Customers.
Required to work non-traditional hours; weekends, evenings, holidays;
overtime may be required.
One to two years of management experience in a focused, customer
service oriented retail environment (preferably apparel/footwear) with
results driven track record
-Proven ability to exceed sales while meeting payroll goals, demonstrated
ability to identify, hire, train, develop and retain top talent Managers as
well as teams, ability to reason through complex issues, demonstrates
effective communication, ability to present information to large groups
The ability to constantly walk and move about is required. This role involves
frequent stationary standing, reaching, bending/twisting of head, and
maintaining balance while walking. The role also requires using ladder/step
stool equipment, occasional kneeling, crouching, climbing, bending/stooping
at waist/torso and sitting to assist customers. Maintaining the organization
and cleanliness of the sales and stock area are also required.
Pushing/pulling equipment such as shelving bays, dollies, carts, and racks
with up to 10 kg of force as well as lifting/carrying/placing boxes of product
up to 15 kg in weight at heights up to 3,30 m while using a ladder is also
required. Use of the following senses are critical to this position: speaking,
hearing, near & far acuity, depth perception and field of vision. Cognitive
factors critical to this function are: reading comprehension, basic math
calculations, writing, complex problem solving and basic computer work.
Environmental factors of action include operation of foot controls for
operating mobile stock shelving bays and exposure to working at heights.